Environment of Management Outline

Environment of Management Outline - Page 1 of 2 THE...

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Page 1 of 2 THE ENVIRONMENT OF MANAGEMENT (CHAPTER 3) MGT 3200 I. THE ORGANIZATION AS AN OPEN SYSTEM A. THE THREE BASIC CHARACTERISTICS B. SIX ADDITIONAL CHARACTERISTICS II. THE INTERNAL ENVIRONMENT A. THE FIVE ORGANIZATIONAL SUBSYSTEMS 1. FUNCTION AND FOCUS B. ENVIRONMENTAL SCANNING 1. POSITIVELY RELATED TO ORGANIZATIONAL PERFORMANCE 2. THE FOUNDATION ON WHICH PLANNING IS BUILT III. THE EXTERNAL ENVIRONMENT A. DIRECT ACTION COMPONENTS 1. CUSTOMERS a. THE WATCHWORD IS QUALITY b. JOINT PRODUCT/SERVICE FOCUS 2. SUPPLIERS a. THREE WAYS TO ESTABLISH AND MAINTAIN A POSITIVE RELATIONSHIP
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Page 2 of 2 3. COMPETITORS a. THE FIVE FORCES OF COMPETITION
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Environment of Management Outline - Page 1 of 2 THE...

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