Exam 2 Objects from Outside Readings & Notes

Exam 2 Objects from Outside Readings & Notes - 1...

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MANAGEMENT 3200 DECISION-MAKING 1. Is decision-making a function of management? 2. Why do we make decisions as managers? 3. What’s the difference between programmed and non-programmed decisions? 4. Do managers make more programmed or non-programmed decisions, in general? 5. What is decision-making under conditions of certainty? 6. What is decision-making under conditions of risk? 7. What is decision-making under conditions of uncertainty? 8. Which decision-making condition is most common? Least common? Most difficult? 9. What is the key to making good decisions under risk? 10. How do programmed/non-programmed decisions and the different decision-making conditions relate? 11. What does the traditional economic model assume about decision-makers? (2 assumptions) 12. Under what decision-making condition do decisions get made in the traditional economic model? 13. What does the behavioral model assume about decision-makers? 14. What is bounded rationality? What three things bound one’s rationality? 15. What is satisficing? How does it differ from maximizing? Is it irrational? 16. What is a heuristic? What are the advantages of and disadvantages of heuristics? 17. What is the availability heuristic? What factors cause you to overestimate the frequency of an event? Underestimate the frequency of an event? 18. What is the representativeness heuristic? What’s the problem with this heuristic? 1
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19. Under what decision-making conditions do decisions get made in the behavioral model? 20. What does the irrational/implicit favorite model of decision-making say about decision-making? 21. What types of decisions are made irrationally? 22. What is the basic purpose of a brainstorming session? 23. What are the four rules in brainstorming? 24. Can inhibitions be totally eliminated in brainstorming sessions? 25. What two creativity techniques does synectics use in helping the group to generate better ideas? 26. What is the superhero technique? 27. In synectics, what is the job of the facilitator? Technical expert? 28. What’s the problem with synectics? 29. What research is NGT based on?
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Exam 2 Objects from Outside Readings & Notes - 1...

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