MGM Phase 2 Discussion Board

MGM Phase 2 Discussion Board - Scenario:

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Scenario: You have been hired as the Health Manager for Coronado Medical Center.  The Senior Medical Director is  concerned that the Primary Care Unit of the medical center is highly inefficient, staff morale is low, and  patient satisfaction ratings are disappointing.  You have been hired to provide leadership and administrative  direction for the Primary Care Unit, which provides age- and developmentally-appropriate services to infants,  children, adolescents, and the elderly.  You have been asked to oversee day-to-day operations of the  Primary Unit, with the goal of identifying the primary sources of Coronado’s problems in efficiency, staff  morale, and patient care.  The Senior Medical Director hopes that you can turn things around at Coronado  by improving its image, increasing the quality of care within the practical constraints of financial  accountability, and generally enhancing the overall organizational milieu at Coronado Medical Center.  
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This note was uploaded on 05/10/2011 for the course STATS 202 taught by Professor Emil during the Spring '11 term at Aberystwyth University.

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MGM Phase 2 Discussion Board - Scenario:

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