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Insead Case Book

Insead Case Book - INSEAD Consulting Book 2007 January 2007...

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INSEAD Consulting Book 2007 January 2007 Sponsored by: Note: The INSEAD Consulting Book 2007 is strictly for the use of current INSEAD students. No part of this document may be reproduced or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the permission of the ICC - INSEAD Consulting Club
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Table of Contents 1. Introduction .......................................................................................................................................... 3 2. Consulting job search at INSEAD ................................................................................................... 4 3. Consulting industry: history, structure and global trends .............................................................. 6 3.1 History ............................................................................................................................................ 6 3.2 Structure ......................................................................................................................................... 7 3.3 Global trends ................................................................................................................................. 9 4. Profiles of Consulting firms ............................................................................................................. 11 4.1 Accenture ..................................................................................................................................... 11 4.2 Arthur D. Little ........................................................................................................................... 11 4.3 Bain & Company ......................................................................................................................... 12 4.4 Booz Allen Hamilton ................................................................................................................. 12 4.5 The Boston Consulting Group (BCG) .................................................................................... 13 4.6 L.E.K Consulting ........................................................................................................................ 14 4.7 Marakon Associates .................................................................................................................... 15 4.8 McKinsey & Company ............................................................................................................... 16 4.9 Mercer Management Consulting ............................................................................................... 17 4.10 Roland Berger Strategy Consultants ....................................................................................... 18 4.11 Others ......................................................................................................................................... 19 5. The Consulting job ............................................................................................................................ 20 5.1 Career development paths ......................................................................................................... 20 5.2 Processes: staffing, promotions, opportunities ....................................................................... 20 5.3 The everyday work – key tasks ................................................................................................. 22 6. Networking with Consulting firms - Why and how? ................................................................... 23 6.1 Tips for informational interviews ............................................................................................. 23 7. Cover letter and CV preparation ..................................................................................................... 25 7.1 Goal of your cover letter and CV ............................................................................................. 25 7.2 Tips for cover letters and CVs .................................................................................................. 26 7.3 Sample cover letters .................................................................................................................... 28 8. Interviews ............................................................................................................................................ 31 8.1 Why case interviews? .................................................................................................................. 31 8.2 Case interview tips ...................................................................................................................... 31 8.3 The interview process ................................................................................................................. 33 8.4 Prepare yourself for the interviews! .......................................................................................... 34 9. Case examples .................................................................................................................................... 36 9.1 Discount retailer case (BCG) .................................................................................................... 36 9.2 Medical software industry case (BCG) ..................................................................................... 41 9.3 Jet fighter manufacturing case (BCG) ...................................................................................... 47 9.4 Gas retail case (BCG) ................................................................................................................. 51 9.5 Consumer ADSL services cases (BCG) ................................................................................... 55 9.6 Call center case (BCG) ............................................................................................................... 58 9.7 Supermarket deli turnaround case (BCG) ............................................................................... 63 9.8 China outsourcing case (BCG) .................................................................................................. 66 9.9 Specialty paper sales case (BCG) .............................................................................................. 70 9.10 Oil tanker case (Booz Allen Hamilton) ................................................................................. 72 1
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9.11 Video game case (Booz Allen Hamilton) .............................................................................. 74 9.12 Toy manufacturer case ............................................................................................................. 76 10. Other resources ................................................................................................................................ 78 2
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