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Assignment 2 conflict resolution

Assignment 2 conflict resolution - Name Date Social Skills...

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Name:  ____________________________________    Date:  _______________________ Social Skills at Work/Conflict Resolution Most people who are dismissed from their jobs are let go because of the inability to get along  with others.  You should show consideration for co-workers and work as a team, whenever possible.  The following rules apply to making a successful team. 1. Do your job to the best of your ability and do not expect others to cover for you. 2. Offer to assist others when they need help. 3. Accept teasing and bantering when they are done in a friendly, good-natured way.  (There  is a difference between this and harassment!) 4. Respect the rules.  Know and understand them. 5. Don’t do other people’s work.  Learn the difference between being cooperative and letting  others take advantage of you. 6. Use words like please, thank you and you’re welcome to show a high degree of  consideration and polite behavior. When problems occur, Know how to handle them.   Take immediate action.   Stand up for yourself while remembering to use respect and common courtesies.   Address situations or misunderstandings by using an “I statement”, where you tell  someone what you feel or need without blaming them or telling them how they  should act, think, or feel.  This will help you to get what  you  need.   Avoid using a “you statement”.  This will often make people feel that they are being 
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