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InClassCase6 - Lecture92011-Part3 - OSCM 230 Spring 2011...

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OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO Click to edit Master subtitlestyle 3/31/2011 Lecture 9  Simulation Using Excel  11 Selected Homework Problems
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OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO 3/31/2011 10-23: Dr. Greenberg Dr. Mark Greenberg practices dentistry in Topeka,  KA. Greenberg tries hard to schedule appointments so  that patients do not have to wait beyond their  appointment time. His October 20 schedule looks as  follows: Patient Scheduled  Appointment Time  Needed  (Min.) Adams 9:30AM 15 Brown 9:45AM 20 Crawford 10:15AM 15 Dannon 10:30AM 10 Erving 10:45AM 30 Fink 11:15AM 15 Graham 11:30AM 20 Hinkel 11:45AM 15 22
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OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO 3/31/2011 10-23: Dr. Greenberg Greenberg’s experience dictates the following: 20% of the  patients will be 20 min early, 10% of the patients will be 10 min  early, 40% of the patients will be on time, 25% of the patients will  be 10 mins late, and 5% of the patients will be 20 minutes late.  He further estimates that there is 15% chance that an  appointment will take 20% less time than planned, 50% chance it  will take exactly the planned time, 25% chance it will 20% more  than planned, and 10% chance it will take 40% more time than  planned.  Dr. Greenberg has to leave at 12:15PM on October 20 to catch  a flight to a dental convention in New York. Assuming that he is  ready to start his workday at 9:30AM and that patients are treated  in order of their scheduled exam (even if one late patient arrives  after and early one), will he be able to make the flight?  33
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OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO
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