InClassCase6 - Lecture92011-Part3

InClassCase6 - Lecture92011-Part3 - OSCM 230 Spring 2011...

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Unformatted text preview: OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO Click to edit Master subtitle style 3/31/2011 Lecture 9 Simulation Using Excel 3/31/2011 11 Selected Homework Problems OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO 3/31/2011 10-23: Dr. Greenberg Dr. Mark Greenberg practices dentistry in Topeka, KA. Greenberg tries hard to schedule appointments so that patients do not have to wait beyond their appointment time. His October 20 schedule looks as follows: Patient Scheduled Appointment Time Needed (Min.) Adams 9:30AM 15 Brown 9:45AM 20 Crawford 10:15AM 15 Dannon 10:30AM 10 Erving 10:45AM 30 Fink 11:15AM 15 Graham 11:30AM 20 Hinkel 11:45AM 15 22 3/31/2011 OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MO 3/31/2011 10-23: Dr. Greenberg Greenbergs experience dictates the following: 20% of the patients will be 20 min early, 10% of the patients will be 10 min early, 40% of the patients will be on time, 25% of the patients will be 10 mins late, and 5% of the patients will be 20 minutes late. He further estimates that there is 15% chance that an appointment will take 20% less time than planned, 50% chance it will take exactly the planned time, 25% chance it will 20% more than planned, and 10% chance it will take 40% more time than planned. Dr. Greenberg has to leave at 12:15PM on October 20 to catch a flight to a dental convention in New York. Assuming that he is ready to start his workday at 9:30AM and that patients are treated in order of their scheduled exam (even if one late patient arrives 33 OSCM 230 Spring 2011 Management Science Lecture 9: Simulation Part 3 Professor Dong, Washington University in St. Louis, MOProfessor Dong, Washington University in St....
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This note was uploaded on 05/15/2011 for the course OSCM 230 taught by Professor Dong during the Spring '08 term at Washington University in St. Louis.

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InClassCase6 - Lecture92011-Part3 - OSCM 230 Spring 2011...

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