man3025planningFall09

man3025planningFall09 - We will begin by finishing our...

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Unformatted text preview: We will begin by finishing our Global Management Discussion Connecting People to Purpose Planning What is Planning Fundamental of Planning Mission/Vision Statement Three Types of Planning +1 Three Types of Goals Establish SMART Goals The Planning/Control Cycle Steps 1-4 Project Planning IDEO Helping employees/team members understand how their efforts are worthwhile and connected to the organization and creating a sense that they have a role in that relationship Motorola: http://www.news.com/Motorolas+mission +Make+everything+mobile/ 2100-1033_3-6148323.html Travelocity: http://www.businessweek.com/smallbiz/ content/aug2006/sb20060802_932130.htm? chan=smallbiz_smallbiz+index +page_leadership%2C+management+%2B+hr Southwest Airlines The Mission of Southwest Airlines The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. To Our Employees We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Mobilizing People For Breakthrough Service, HBS, 1993 How does management connect employees to purpose? Why is this important? Knowing the Purpose (reason for being) enables employees to Monitor their progress and the progress of the organization Coordinate their activities with the broader organization Think ahead in their jobs and plan for themselves and the broader organization Cope with uncertainty in their jobs and the broader organization (see Miles & Snow 4 Basic Strategy Types) The Four Benefits of Planning (p. 141-142) (Creates a competitive advantage!) Setting goals and deciding how to achieve them. Also, coping with uncertainty by formulating future courses of action to achieve specified results. (textbook, p. 140) Mission Statements (what is our reason for being?) and Vision Statements (what do we want to become?) More next time Three types of Planning +1 Strategic (Top Management; determine long term goals; 1-5 years) Tactical (Mid-Level Management; determine the contributions that can be made at the department/division level; 6-24 months) Operational (First-Line Management; determine how to accomplish specific tasks; 1-52 weeks)...
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This note was uploaded on 05/17/2011 for the course MAN 3025 taught by Professor Lepine during the Fall '07 term at University of Florida.

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man3025planningFall09 - We will begin by finishing our...

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