5 Teams - BA310: Teams 1 Individuals and Groups Foundations...

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1 BA310: Teams
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2 Teams Foundations of Behavior Motivation Leadership Transformational Leadership Individuals and Groups Decision-Making Communications
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3 Work Teams are popular due to several perceived advantages: Competitive Advantage Creates esprit de corps (motivation) Takes advantage of workforce diversity Higher innovation, flexibility and responsiveness Increases performance And more……….
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4 But creating high-performing teams is challenging
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5 Roadmap:Teams What’s more important for performance – designing a team right, or getting the team working right? What are group norms? Why do people follow them and how do they react when people deviate from them? What is group cohesiveness? When does it hurt and when does it help group performance? Why? When does conflict in groups hurt, and when does it help, group performance? Why? What developmental stages do teams often go through? How do you design a team well?
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6 Groups vs. Teams ________: Two or more people who interact with each other to accomplish certain goals or meet certain needs. ________: A group whose members work intensely with each other to achieve a specific, common goal. All teams are groups but not all groups are teams. The ideal definition of a team is hard to achieve.
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7 Types of work teams Functional Team: A manager and subordinates from a particular functional area or department. Cross-functional Team: A group of individuals who normally work within different functional areas but who are brought together to accomplish a task. Self-managing Team: A formal group of employees that operate without a manager and are responsible for a complete work process or segment. What’s a “function?”
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8 A Model of Work Team Functioning External Context Societal culture Organizational culture Organization design Human resources management system Team Design Internal Processes Effectiveness Criteria
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9 Key Internal Processes “What goes on inside groups” Conformity and Deviance Conflict Cohesiveness Stages of Group Development
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10 Norms, Conformity and Deviance ________________ - acceptable standards or expectations
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This note was uploaded on 05/18/2011 for the course BADM 310 taught by Professor G. love during the Spring '08 term at University of Illinois at Urbana–Champaign.

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5 Teams - BA310: Teams 1 Individuals and Groups Foundations...

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