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Review for Quiz 1

Review for Quiz 1 - Grading 2 Quizzes 40 percent In class...

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Grading 2 Quizzes: 40 percent In class, close book with “cheat sheet” 60 minutes About 30 multiple-choice questions Safety net Final exam: 60 percent Final grade = max{q1+q2+0.6F, F, q1+0.8F, q2+0.8F}
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2 Proc select in manuf. Process Analysis Project Transformation Process Process view Ops strategy Process types Product-process matching CPM with certain activity times Time-cost models CPM with uncertain activity times Little’s Law Bottleneck, Capacity, utilization Operations strategy
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1. A bank finds that the average number of people waiting in line during the lunch hour is 10. On average, during this period, 2 people per minute leave the bank after receiving service. On average, a customer waits in line for _________ minutes? a. 2 b. 3 c. 4 d. 5 e. 6
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2. Which of the following is NOT a term commonly found in process analysis? a. Process b. Process flowcharting c. Cycle time d. Customer satisfaction e. Utilization
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Immediate Normal Crash Normal Crash Activity Predecessors Time Time Cost Cost A None 3 2 $200 $400
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