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Section AScenario:You are an employee of XYZ Consulting, working with the organization for a year now. Coffeeville has requested XYZ Consultants for their services and your employer has trusted you with the assignment. Coffeeville keeps on losing its valuable Human Resources, this is indicated by a high employee turnover. This incurs an extra cost to Coffeeville as training new Human Resources, takes time and cost. You are required to come up with a report and presentation suggesting Coffeeville on how improve the current situation.Write a detailed 800-1000-word report, covering the following areas:1.Plan strategies and give suggestions to improve Coffeeville’s management of Human Resourcesusing key performance indicators/performance measures.The existing HR strategy can be termed as appropriate enough to meet business objectives and support the business plan. Here, the Coffeevile’s management of Human Resources objectives are to offering highest quality of HR expertise, develop sustaining relationship, benchmarking. The new plan lays emphasis on retaining staff, offering continuous learning, developing a support work culture and encouraging diversity at workplace. All these practices will support in developing sense of satisfaction among staff members and will also encourage them to give their best towards success of Coffeeville.Here is the complete list of the most important human resources KPIsto improve Coffeeville’s management of Human Resources using key performance indicatorsAbsenteeism Rate: Evaluate the engagement of Coffeeville’s employeesOvertime Hours: Monitor your employees' workload in detailTraining Costs: Analyze the investments in Coffeevile’s employeesEmployee Productivity: Track the overall effectiveness of Coffeeville’s workforceCost per Hire: Analyze what it takes to find the perfect fitRecruiting Conversion Rate: Find the best recruitment methodTime to Fill: Monitor how long Coffeeville’s need to find a new employeeTurnover Rate: See how Coffeeville’s retention efforts workFemale to Male Ratio: Understand the gender diversity in Coffeeville’s companyPart-Time Employees: Watch the evolution of part-time workers over timeAverage Time Stay: See how long Coffeeville’s employees stay in your company2.Interpret at least two different texts through analysing, evaluating and integrating facts and ideas – for example:Performance reportsQuestionnaires/interview data/stakeholder feedbackOrganisational records e.g. financial, sales, etc.Performance reports – whether a person or team is meeting targets and any areas they needto improve
➢Questionnaires/interview data/stakeholder feedback – whether there are any trends in the feedback e.g. are customers complaining about the same thing?