Importance of Effective Communication in the Workplace.pptx - Importance of Effective Communication in the Workplace KEY TO SUCCESS WHAT YOU SAY HOW YOU

Importance of Effective Communication in the Workplace.pptx...

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Importance of Effective Communication in the Workplace
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KEY TO SUCCESS WHAT YOU SAY HOW YOU SAY “WORDS ARE THE MOST POWERFUL DRUG USED BY MANKIND”. ( RUDYARD KIPLING)
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“TO LISTEN CLOSELY AND REPLY WELL IS THE HIGHEST PERFECTION WE ARE ABLE TO ATTAIN IN THE ART OF CONVERSATION”. “LA ROCHEFOUCAULD”
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WHAT IS COMMUNICATION ? “COMMUNICATION IS THE PROCESS OF TRANSMITTING INFORMATION FROM ONE PERSON TO ANOTHER”. “THE TRANSFER OF INFORMATION AND UNDERSTANDING FROM ONE PERSON TO ANOTHER PERSON”. CONT (Keith Davis)
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COMMUNICATION IS REPRESENTED BY: 7% WORDS – WHAT WE SAY 38% SOUNDS – TONE 55% BODY LANGUAGE – HOW WE SAY IT
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WHY COMMUNICATE? COMMUNICATION SATISFACTION CORELATES WITH JOB SATISFACTION AND JOB PERFORMANCE. COMMITMENT CORRELATES WITH JOB SATISFACTION AND PERCEPTIONS OF GOOD SOCIAL AND INTER-PERSONAL CLIMATE.
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EFFECTIVE COMMUNICATION EFFECTIVE COMMUNICATION OCCURS WHEN THE MESSAGE RECEIVED IS AS CLOSE AS POSSIBLE AS THE MESSAGE INTENDED TO BE SENT MUTUAL UNDERSTANDING.
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