Ch345Bkey - ANSWERS Chapters 3, 4 & 5 Quiz B BA 205...

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ANSWERS April 29, 2009 BA 205 section 002 Spring 2009 1. Effective business writers know that white space in a document _____. a. Should be avoided b. Provides visual contrast c. Shows lack of effort d. Minimizes readability e. None of the above 2. When writing for the workplace, _____. a. Maximize your use of typefaces b. Feature specialty typefaces c. Use default typefaces d. Limit the number of typefaces e. None of the above 3. When proofreading workplace writing, do not look for _____. a. Language errors b. Missing material c. Situational elements d. Design errors e. Typographical errors 4. Before distributing workplace documents you must consider _____. a. Cost issues b. Convenience c. Time constraints d. Security and privacy e. All of the above 5. Most audiences for business messages want to know ____. a. Do I need a hardcopy? b. What’s in it for me? c. How can I prioritize this? d. Where can I file this? e. Do I have time for this? 6. Using the “you” attitude in business communication is _____. a. Manipulative or insincere b. Appropriate in all cross-cultural situations c. An extension of the audience-centered approach d. Inwardly focused e. Unprofessional 7. Which of the following will help you build a strong relationship with your audience? a. Establishing your credibility b. Promoting your company’s image c. Both 1 and 2
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d. Stressing your needs e. Flaunting your accomplishments 8. To achieve a conversational tone in business communication, _____. a. Avoid pompous language b. Avoid preaching or bragging c. Be careful with intimacy d. Use humor with caution e. All of the above 9. Which of the following will help you to write more clearly? a. Trying to sound important b. Ignoring the planning step c. Using plain English d. Including “legal” terms e. Using jargon and acronyms 10. _____ are multidimensional and, therefore, subject to various interpretations. a. Functional words b. Content words c. Familiar words d. Active words e. Clichés 11. If you want to emphasize a certain part of a sentence, _____. a. Devote more words to it b. Put it at the beginning c. Put it at the end d. Make it the subject e. All of the above 12. The _____ reveals the subject of a paragraph and how it will be developed. a. Focal point b. Implied meaning c. Indirect object d. Topic sentence e. Direct approach 13. Which of the following statements about workplace email is false? a. Restrict usage to appropriate content. b. Avoid sending personal messages. c. Respect the chain of command. d.
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This note was uploaded on 05/22/2011 for the course BA 205 taught by Professor Ali during the Spring '11 term at UMass (Amherst).

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Ch345Bkey - ANSWERS Chapters 3, 4 & 5 Quiz B BA 205...

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