p450 - Lesson 13 Introduction to Quality Solutions Solved...

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1 Lesson 13 Introduction to Quality Solutions Solved Problem #1: see textbook The following problems should be done manually and graphs should be to an appropriate scale. #1: The following is a list of work done by an automobile service shop. Ticket No. Work Ticket No. Work 1 Tires 16 Tires 2 Lube & oil 17 Lube & oil 3 Tires 18 Brakes 4 Battery 19 Tires 5 Lube & oil 20 Brakes 6 Lube & oil 21 Lube & oil 7 Lube & oil 22 Brakes 8 Brakes 23 Transmission 9 Lube & oil 24 Brakes 10 Tires 25 Lube & oil 11 Brakes 26 Battery 12 Lube & oil 27 Lube & oil 13 Battery 28 Battery 14 Lube & oil 29 Brakes 15 Lube & oil 30 Tires a. Prepare a check sheet showing the number of times each type of work was performed? Work # Times Tires 6 Lube & Oil 12 Battery 4 Brakes 7 Transmission 1 Total 30 b. Prepare a Pareto diagram for the type of work performed?
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2 Automobile Shop Service Work 0 2 4 6 8 10 12 14 Lube & Oil Brakes Tires Battery Transmission #2: An air conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week as shown in the table below.
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This note was uploaded on 05/24/2011 for the course IM 307 taught by Professor Ph.wu during the Spring '11 term at Northeastern.

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p450 - Lesson 13 Introduction to Quality Solutions Solved...

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