DSC340-Lecture-Ch07-Business Process Management-v.2

DSC340-Lecture-Ch07-Business Process Management-v.2 -...

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5/24/11 DSC340 Yin Business Process Management Chapter 7 1 DSC340 Onook OH
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5/24/11 DSC340 Yin Q1: Why is BPM important to DSC340 Onook 2 Order processing at a typical online Order processing crosses departmental boundaries Business processes and IS evolve as business changes
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5/24/11 DSC340 Yin Q1: Why is BPM important to organizations? DSC340 Onook Oh 3 Work System System Goals Human/Artificial Agents in different Roles Interactions among Agents Perform Business Processes Using knowledge, information, or other resources Information System Programs User Interfaces Databases and Information Technology Platforms Networks support s Business Process exists as part of a Work System
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5/24/11 DSC340 Yin DSC340 Onook Oh 4 Business Process and Information Systems Change Work Systems Functional Cross- Functional Interorganization al Low Medium High Information Systems Business Processes (Work Systems) Business Process (Work Systems) Change ( ) Enable/Support Information Systems Information Systems Change ( ) Low Mediu m High IS Integration IS Reengineering IS Adjustment? Enable/Support Q1: Why is BPM important to organizations?
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5/24/11 DSC340 Yin Q1: Why is BPM important to organizations? DSC340 Onook Oh
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DSC340-Lecture-Ch07-Business Process Management-v.2 -...

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