PPt 7 Communications - Cross-cultural Communications...

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A key component of Adventure Tourism products Amongst Staff – Decisions Staff to Clients – Instructions Clients to Staff – Questions Amongst Clients – Social Routine Communications – Operations, hygiene, itinerary Emergency Communications – Safety Communications Modes – verbal, formal signals, informal
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Unformatted text preview: Cross-cultural Communications misunderstandings, different meanings Language Barriers social & safety issues Body language can undermine your words Visual signals are often used to deal with noise and distance. Scuba Hand Signals Rafting Signals...
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This note was uploaded on 05/25/2011 for the course HTM 268 taught by Professor Robertr.robins during the Spring '11 term at Grand Valley State University.

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PPt 7 Communications - Cross-cultural Communications...

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