Chapter 1

Chapter 1 - Chapter 1 M IS 1 People 2 Information 3 IT...

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Unformatted text preview: Chapter 1 M IS 1. People 2. Information 3. IT Business/Tech Process 1. Asses competition 2. Determine business strategy 3. Identify supporting business processes 4. Align technological tools with those business processes Info Resource 1. Data – raw facts 2. Information – data given meaning within a context 3. Business In telligence (BI) – collective information that allows one to make business decisions 4. Knowledge – non quantifiable, builds on the previous three, the intangible ability to make BI work for you. Information Quality 1. Timeliness – when u need and relating to the correct time period 2. Location – accessible 3. Form – accurate (not GIGO) and in a usable form (video, text, etc.) 4. Validity – is it from a credible source Organizational Perspective on Information 1. Upward – as info t ravels upward, i t gets coarser and more generalized 2. Downward – as info t ravels downward, it goes from strategy, to tactics, to operational details 3. Horizontal – the collective knowledge of co-functioning teams must be u niversally available 4. Outward/Inward – information communicated from and to customers Porter’s Five Forces Model 1. Buyer Power 2. Supplier Power 3. Threat of substitute products or services 4. Threat of new entrants 5. Rivalry among existing competitors Porter’s Three Generic Strategies 1. Overall cost leadership 2. Differentiation 3. Focus 4. Top Line Strategy 5. Bottom Line Strategy Run-Grow-Transform (RGT) Framework 1. Run – optimize execution of existing activities (cost leadership, bottom line) 2. Grow – increase market reach (focus and differentiation, top line) 3. Transform – innovate (differentiation, top line) Value-Chain Analysis 1. Inbound logistics – receiving raw materials 2. Operations – processing materials into products 3. Outbound logistics – distributing products 4. Marketing and sales – meeting customer needs and making sales 5. Service – supporting customers after products have been sold ...
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Chapter 1 - Chapter 1 M IS 1 People 2 Information 3 IT...

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