CHAPTER 1 - C HAPTER 1 Management Process 1. Planning 2....

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CHAPTER 1 Management Process 1. Planning 2. Deciding 3. Evaluating Management Resources 1. Human – Xerox CEO Anne Mulcahy 2. Financial 3. Material 4. Informational 5. (Book) Technology Uncertainty – levels the playing field between big and small firms Polaroid – failed due to a stop in entrepreneurial advances Sun Tsu – wrote The Art of War Industrial Revolution – origins of “modern management” Frederick W. Taylor – American engineer considered the “Father of Modern Management” Abraham Maslow – hierarchy of needs Douglas McGregor – Theory Y – positive leadership with positive assumptions of human nature Efficiency vs. Effectiveness Managerial Challenges 1. Managing Change 2. Technology
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3. Globalization a. Thomas Friedman – “The World is Flat” b. BRIC – Brazil, Russia, India, China c. General Agreement on Tariffs and Trade (GATT) d. NAFTA (North American Free Trade Agreement) 4. Managing Resources 5. Managing Strategically a. What type of businesses?
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CHAPTER 1 - C HAPTER 1 Management Process 1. Planning 2....

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