Unformatted text preview: client in order to get to know them and build a relationship. Lack of credibility can also make the customer skeptical towards a salesperson. A salesperson must convince the customer they are reliable and present themselves in a professional manner. Another roadblock is miscommunication styles, which can be fixed by communicating in a way the customer will understand. Incompatible beliefs can also be another major roadblock. This is more difficult, because it is impossible to change another’s beliefs. Also, conflicting self-interests may prevent a sale. James warns that both of these roadblocks may potentially kill a sale, and if interests cannot be compromised and clash then the opportunity should just be left alone....
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- Fall '10
- Sales, Geoffrey James, incompatible beliefs, understand. Incompatible beliefs