10 communication Handout.key

10 communication Handout.key - Communication Coffee hour...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Coffee hour this week: Wed 2/9, 3-4pm, Espresso Royale on South University Communication Why communication matters Organizations as systems of information exchange Technology Changes “How” Marginally changes “Who”, “When” Doesn’t change “What” “Effective” Communication DeFnition: exchange of all relevant thoughts and feelings Relevant Cognitive and affective
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
(Chinese economics journal) “We have read your manuscript with boundless delight. If we were to publish your paper, it would be impossible for us to publish any work of lower standard. And as it is unthinkable that in the next thousand years we shall see its equal, we are, to our regret, compelled to return your divine composition, and to beg you a thousand times to overlook our short sightedness and timidity.” Ineffective communication 1. Criticisms Sandwiching Couching/Softening (discredit, discount) MUM effect 2. Requests Newcomers Feedback Help WHEN? 1. Expertise is Valued
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 05/28/2011 for the course PSYCH 260 taught by Professor Akutsu during the Spring '08 term at University of Michigan.

Page1 / 7

10 communication Handout.key - Communication Coffee hour...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online