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groupdyamics - Group Dynamics BA320Operations Management...

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BA 320 Operations  Management Group Dynamics
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BA 320 Operations  Management Overview Define “groups” Distinguish between formal and informal groups Reasons people join groups Four stages of group development Specify group tasks and maintenance functions
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BA 320 Operations  Management Formation of groups A group is more than two persons who interact with each other in such a manner that the behavior or performance of one is influenced by the behavior of the others.
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BA 320 Operations  Management Two group types Formal groups (task oriented) Informal groups (social oriented)
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BA 320 Operations  Management Reasons for group formation SECURITY SOCIAL ESTEEM PROXIMITY ATTRACTION ORDERED TO
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BA 320 Operations  Management Four stages of group development Form stage Storm stage Norm stage Perform stage
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BA 320 Operations  Management Form stage First stage – behavior of group members can be described as : DEPENDENT ON DIRECTION
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groupdyamics - Group Dynamics BA320Operations Management...

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