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Change 4

Change 4 - • Involve those most affected by the change if...

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Change and Change Management 7 step change process continued: o Communicate the vision: Communicate vision and strategy to all stakeholders Repeat and reinforce the message Make sure message is consistent over time and across channels, and that you personally “walk the talk” o Act (take action): Align systems, structures, and processes w/ new vision and strategy: Systems: o Recruitment o Training o Appraisal o Rewards Structures: o Staffing o Shifts in power o Integration Processes: o Technology o Consolidate gains: To insure it works, what should be done? Get top administration to support
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Unformatted text preview: • Involve those most affected by the change, if they are motivated, have the skills/ abilities to have impact • Minimize surprises, unless we don’t want our competition to know beforehand • Start small and build, unless we don’t have the time, we don’t want competition to get hints • Publicize successes • Make sure the pieces “fit” • Reinforce the new (punish the old) • Evaluate results and modify as needed • Be prepared to change, again (learn how to change)...
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Change 4 - • Involve those most affected by the change if...

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