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Unformatted text preview: Involve those most affected by the change, if they are motivated, have the skills/ abilities to have impact Minimize surprises, unless we dont want our competition to know beforehand Start small and build, unless we dont have the time, we dont want competition to get hints Publicize successes Make sure the pieces fit Reinforce the new (punish the old) Evaluate results and modify as needed Be prepared to change, again (learn how to change)...
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This note was uploaded on 05/30/2011 for the course BUSI 405 taught by Professor Blackburn during the Fall '10 term at UNC.
- Fall '10