Conflict 2

Conflict 2 - Quick decisions are needed o Compromising:...

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Conflict Conflict management: o Forcing o Problem solving o Compromising o Avoiding o Yielding Which is best when? o Avoiding: Issues are trivial A cooling off period is needed Information gathering more important than decision making o Yielding: Other party has more power You realize you’re wrong Want to build social credits Maintaining harmony more important than winning o Forcing: You are right and you have power More important but unpopular decision
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Unformatted text preview: Quick decisions are needed o Compromising: Parties have equal power but different goals Other approaches won’t work If it’s only way to gain something o Problem solving: Issue too important for compromise Mutual trust exists between parties Time is available Learning more important than winning Commitment is needed to the solution Creative use of resources is needed...
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This note was uploaded on 05/30/2011 for the course BUSI 405 taught by Professor Blackburn during the Fall '10 term at UNC.

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Conflict 2 - Quick decisions are needed o Compromising:...

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