Chap020 - Chapter 20 Performance Measurement Systems...

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Unformatted text preview: Chapter 20 - Performance Measurement Systems Chapter 20 Performance Measurement Systems True / False Questions 1. Leading indicators are measures that identify future financial and non-financial outcomes as guides to management decision making. TRUE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Easy Learning Objective: 1 2. Lagging indicators measure the final outcomes of management plans and their execution. TRUE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Easy Learning Objective: 1 3. Leading indicators of performance are always financial in nature. FALSE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Medium Learning Objective: 1 20-1 Chapter 20 - Performance Measurement Systems 4. Organizational learning and growth is a major lagging indicator of a company's performance. FALSE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Medium Learning Objective: 1 5. A leading indicator at one stage of the value-chain can be a lagging indicator at another stage. TRUE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Medium Learning Objective: 1 6. Most financial performance measures are leading indicators. FALSE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Medium Learning Objective: 1 7. A successful balanced scorecard is a random selection of readily available measures of performance. FALSE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Medium Learning Objective: 1 20-2 Chapter 20 - Performance Measurement Systems 8. The internal business process area of a balanced scorecard indicates how processes work to add value to customers. TRUE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Easy Learning Objective: 1 9. Balanced scorecards are primarily used by mid and upper-level management personnel. FALSE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Medium Learning Objective: 1 10. A balanced scorecard contains only qualitative measures of performance. FALSE AACSB: Analytic AICPA BB: Resource Management; Critical Thinking AICPA FN: Decision Making; Measurement Difficulty: Easy Learning Objective: 1 11. A balanced scorecard contains both quantitative and qualitative measures of performance....
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This note was uploaded on 05/29/2011 for the course ACCOUNTING 102 taught by Professor Mohamed during the Spring '11 term at Faculty of English Commerce Ain Shams University.

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Chap020 - Chapter 20 Performance Measurement Systems...

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