edc_2011_09 - Chapter 9: Conducting Design Reviews CHAPTER...

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Chapter 9: Conducting Design Reviews 101 CHAPTER 9: CONDUCTING DESIGN REVIEWS Chapter outline Preparing the review Presenting the review Organizing feedback from the review Offering useful feedback as a reviewer Key guidelines for conducting design reviews Devote most of the review to getting oral feedback from reviewers Prepare a questionnaire to get written feedback from reviewers Prepare visual aids: mockups, slides, and handouts Respond non-defensively to reviewer comments Write down the oral feedback during the review After the review, write a summary of oral and written feedback, and use it to make decisions about developing the design A design review is a scheduled, systematic evaluation of a design by knowl- edgeable people, particularly fellow designers. These people can also include the client, members of the client’s organization, and outside experts. The pur- pose of the review is to help the design team ensure that the design meets cli- ent and user requirements. A typical review begins with the team briefly discussing client and user requirements. The team then presents its design (or design alternatives, if a single design concept has not been decided on). The reviewers’ role is to eval- uate the design critically: ask questions, identify problems, and make sugges- tions. Design reviews are an important way for a team to get an informed outside perspective and to keep the project on track. In industry, they are often done at several points during a project. Each review helps designers to rethink and refine their concepts.
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Chapter 9: Conducting Design Reviews 102 In presenting your design for review, your goal is not to persuade the review- ers that it is wonderful. Instead, your goal is to encourage them to uncover possible problems in the design, to offer suggestions for improvement, and to help ensure that you have followed the design process rigorously with your client and users constantly in mind. Since you have invested so much time and energy in the design, your natural tendency may be to justify what you have done and to deflect criticisms and suggestions. Doing that may make you feel good, but down the road it will hurt you, especially when you go to your cli- ent, who will demand that your design have no flaws and that it meet every single requirement. So use the design review as an opportunity to ensure qual- ity control at a point in the process when it’s not too late to correct mistakes. The following three sections discuss how to prepare and present the review as well as how to organize the feedback you receive. A final section discusses how to offer useful feedback as a reviewer. 9.1 PREPARING THE REVIEW
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This note was uploaded on 05/30/2011 for the course MATH 203 taught by Professor Xia during the Summer '00 term at Culver-Stockton.

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edc_2011_09 - Chapter 9: Conducting Design Reviews CHAPTER...

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