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IME 223 Report- Week 9

IME 223 Report- Week 9 - Week 9 Lean Manufacturing/Work...

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Week 9: Lean Manufacturing /Work Sampling On Sunday March 6, 2011 team MMIA visited Tennis Warehouse for a final visit to take pictures and learn just a little more on how to incorporate lean processing into our improvement plan. Taking pictures was easy, although as seen in the pictures in Appendix ___, Sundays have a much smaller workforce, almost half as much as Mondays, for example. In addition, Mondays have become the busiest days for Tennis Warehouse because for some reason most people order their merchandise on Sunday night and therefore, Monday morning becomes very busy and stressful to fulfill the orders to ship that day. The risk of not fulfilling an order or making a mistake is very high on those days and therefore there needs to be a more efficient way to level out the workload and to speed up the picking process time. One way to level out the work load per worker is to schedule workers based on expected demand. Every week Mondays and Tuesdays are the busiest and perhaps on these days more employees should be scheduled. Thursdays and Sundays are one of the lightest work days and workers should only be scheduled accordingly. In addition, there is a lot of excess waste on the floor during the light days and this leftover time should be spend doing something productive; whether it be training employees in new specialized sections on the floor, reviewing their tasks and progress, or implementing a Kaisen event to continuously share suggestions and improve the warehouse picking process.
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