VinashPersad_WK3_Case3 - Vinash Persad D03514830 E-commerce...

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Vinash Persad D03514830 E-commerce for Small Business Instructor: Paul Marino Case Study Questions. 1. Summarize Sandvik Steel’s e-business strategy as described in the article. E-business has changed the way the company deals with both customers and suppliers, but the effort has been targeted at customers. For customers an extranet enables users to find stock information, use catalogues and training aids. At Coromant customers can design products (mass customisation) and can also receive advice on how to use them. 2. Suggest why the proportion of online purchases varies in the different countries in which Sandvik trades. Use of the internet in this case has lead to huge improvements in links with as the name says is a company that makes cutting tools, specialty steel and mining and construction equipments. Its annual IT budget is Skr(it the curnecy) 1 bn. They have formulated their IT strategy in 1969 but it was recently that the IT moved from serving the company to benefiting customers. Transferring its 30 year old IT experience to the age of the web requires more than an
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This note was uploaded on 05/31/2011 for the course E-COMMERCE sbe248 taught by Professor Paulkoleman during the Spring '11 term at DeVry Indianapolis.

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VinashPersad_WK3_Case3 - Vinash Persad D03514830 E-commerce...

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