Attitudeshandouts - Todays Class: Work Attitudes Components...

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Today’s Class: Work Attitudes Components of Attitudes Attitude to Behavior Relation Work Attitudes Organizational Commitment Job Satisfaction Fairness/Justice
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ttitudes What are attitudes? Why study attitudes? What is the nature of attitudes?
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ttitudes are Based on Three Sources of Information: . Cognitive Component: . Affective Component: . Behavioural Component:
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How do Attitudes Relate to Behaviour? Long assumed that attitudes predict behaviour Research reveals that the relationship is weak and complicated 1. Attitudes Behavioural Intentions 1. Behavioural Intentions Behaviour
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The Best of Intentions… Behavioural Intentions Behaviour Relation moderated by:
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ne More Thing: 1. Behaviour Attitude we act first, then form our attitude Two potential theoretical explanations of why: a) Cognitive Dissonance Theory a) Self Perception Theory
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Cognitive Dissonance Theory 1) Hold an initial attitude 2) Voluntarily behave in a manner that is incongruent with your attitude 3) Experience feelings of dissonance = discomfort produced by a violation of the self concept 4) If you can’t change the behaviour, you change your attitude (to be consistent)
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Self Perception Theory Act first, then form your attitude People make reasonable inferences about their attitudes based on perceptions of their behaviour. This theory explains attitude construction better than attitude change
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Changing Attitudes at Work
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Workplace Attitudes Organizational Commitment = the extent to which an individual identifies and is involved with, and unwilling to leave his/her organization
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Three Bases of Commitment 1. Affective Commitment – the extent to which the
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This note was uploaded on 05/31/2011 for the course MGT B23 taught by Professor D.zweig during the Fall '10 term at University of Toronto- Toronto.

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Attitudeshandouts - Todays Class: Work Attitudes Components...

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