Communication+and+Diversityhandouts

Communication+and+Diversityhandouts - Communication and...

Info iconThis preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
5/31/11 Communication and Diversity Communication: What is it? Why is it important? Organizational Diversity: What is it? Why does it matter?
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
5/31/11 What is communication? Communication:  The process by which a  person, group, or organization (SENDER)  transmits some type of information  (MESSAGE) to another person, group, or  organization (RECEIVER)
Background image of page 2
5/31/11 Obj10 The Communication Process
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
5/31/11 Hierarchy of Channel Richness Obj101 Obj102 Obj103 Obj104 Obj105 Channel richness Type of messag e Informatio n medium Leanes t Riches t Nonroutine , ambiguous Routine, clear Face to face talk Telephon e Compute r Memos letters Flyers, bulletins general reports
Background image of page 4
5/31/11 OR? OR ? More productive managers match the medium to the message e.g.: “You might be let-go”
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
5/31/11 Media choice is also dependent on: situational factors symbolism social influences
Background image of page 6
Non-Verbal Communication The transmission of messages by some medium other than speech or writing. Body Language
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 05/31/2011 for the course MGT B23 taught by Professor D.zweig during the Fall '10 term at University of Toronto.

Page1 / 21

Communication+and+Diversityhandouts - Communication and...

This preview shows document pages 1 - 8. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online