Chapter 9 - Chapter 9 function

Info icon This preview shows pages 1–5. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 9
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Explain the concept of quality in its relation to the supply  function Analyse the multiple role that purchasing ahs in ensuring  internal service quality Explain the differences in the basic points of departure of  the founders of the quality management concept Analyse the concept of quality and explain the different  approaches to this concept Identify where in the supply chain standards should  influence purchasing decisions Integrate quality elements in the supplier relationship  programme Design and implement a quality control programme for  supply management
Image of page 2
1. Explain the quality concept in purchasing and  supply management Technical aspect Business management explanation Page 126
Image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
1. Provide the reasons, from a purchasing point of  view, as to why internal service quality is of  crucial importance.
Image of page 4
Image of page 5
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern