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Unformatted text preview: of customer arrivals. Second, he needed to translate these forecasts into staffing levels that would make an adequate trade-off between teller idleness and customer waiting. Third, he needed to translate these staffing levels into individual teller work assignments-who should come to work when. The last two parts of the problem require analysis tools that we have not covered. However, you can help James with the first part-forecasting. Use dataset to develop one or more forecasting model that James could use to solve his problem. Based on your model(s), make any recommendations about staffing that appear reasonable....
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- Spring '10