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Unformatted text preview: he needed a reliable forecast of each day’s number of customer arrivals. Second, he needed to translate these forecasts into staffing levels that would make an adequate trade-off between teller idleness and customer waiting. Third, he needed to translate these staffing levels into individual teller work assignments-who should come to work when. The last two parts of the problem require analysis tools that we have not covered. However, you can help James with the first part-forecasting. Use dataset to develop one or more forecasting model that James could use to solve his problem. Based on your model(s), make any recommendations about staffing that appear reasonable....
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This note was uploaded on 06/02/2011 for the course MATH 0201 taught by Professor Fu during the Spring '10 term at Punjab Engineering College.
- Spring '10