Lesson 7 Assignment 3

Lesson 7 Assignment 3 - Ashley B Hilliard July 5 2010 MG...

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Ashley B. Hilliard 258-10-0169 July 5, 2010-October 22, 2010 MG 665 Lesson#7, Assignment 3 Study the case, "The E-Mail Encounter" on pages 223-230 of the text Management Communication: Principles and Practice (3 rd Edition). 1. How does communicating by E-mail vary from telephone conversations or talking personally? E-mail is a non-complex, non-auditory, and non-visual method of communication. As a result of this, e-mailing can be more difficult, because of the lack of voice and body language signals. It’s easier for people to misinterpret the other person’s message. That face to face interaction helps to build trust within a relationship. As opposed to face to face communication, e-mail allows the recipient to think over over the details of the message at their leisure and respond at a time that is convenient for them. E-mail communication means that there is a delay in between the time messages are sent, received and replied to. You can e-mail and reply to an e-mail whenever you
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