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Unformatted text preview: The week of August 23, 2010, I called to check on the status on my refund – the phone rings and ring – no one answers. Very unprofessional!!! Also, my son Garrett Johnson (same address) has not received his refund either. He submitted his form in March, 2010 I would like to resolve this matter as soon as possible. I filed a complaint with the Ombudsman today. Furthermore, if I do receive a response from your office within two from the date listed on the letter, I will file a complaint to the Mayor’s Office, Better Business Bureau and “Ruth to the Rescue” (Channel 4 News). Again, I expected a much higher level of service from your division, and I am quite disappointed. Sincerely, Lynne Johnson 248-200-7573 or 313-720-3724 cc: Norman L. White...
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This note was uploaded on 06/04/2011 for the course LIBERAL 223 taught by Professor Staff during the Spring '11 term at Oakland CC.
- Spring '11