6/3/2011Subject: CRT100 - Assignment 1.1Critical thinking and creative problem solving is something I need to do on a daily basis for my work. At work I deal with the public in regards to technology and in how to fix problems that arise with their computers. The initial part of whole ordeal is to be able to make the customers mind at ease along with being able to tell them how you are going to fix their issues. Sometimes customers come in with all sorts of new problems and we do not have a standardize way to fix the problem. I need to think on my feet and use my own knowledge of how things work to sell them my services and then be able to brainstorm how to fix the new problems. A few things that helps me being able to do my job correctly is making sure my area is clean and ready to work, I have resources to help me clear and smart decisions on what I need to do. However when it
This is the end of the preview.
access the rest of the document.