Case Study of a Motivational Leader

Case Study of a Motivational Leader - Running head: CASE...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Running head: CASE STUDY OF A MOTIVATIONAL LEADER 1 Case Study of a Motivational Leader Ben Hinc Lewis University
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
CASE STUDY OF A MOTIVATIONAL LEADER 2 Case Study of a Motivational Leader In considering leaders to analyze from a motivational perspective, I have an advantage in that the culture of my employer—PNC Bank—is one that encourages motivation on many levels. Thus, most leaders in the organization exhibit motivational qualities by merely exercising their positions as recommended by the company. A large pool of candidates does not ease the decision process so I looked to two specific criteria in making my choice: knowledge of the leader and the leader’s ability to excel at motivation his or her team. Since becoming a branch manager with PNC, I have had the fortune of having two immediate managers who excelled at motivation, however I have elected to focus on the second and current manager as the case study for this assignment. I have worked for Aaron B. since July 1, 2010, just three weeks after the public merger of PNC and National City Bank in the Chicago area. He became my manager when my branch was reassigned to his region. Upon learning that I would be changing regions, I was initially concerned; my previous manager, Jodie B., had hired me into the branch leadership role and I felt that we had built up a strong working relationship. The thought of losing Jodie and moving ahead with an unknown leader was probably the most demotivating situation I had experienced since the late 2008, when I first learned that National City had been purchased by PNC. Knowing how well the merger had gone during the following 18 months did not allay my fears—I tend to be a creature of habit and generally balk at the initial shock of change. I quickly adapt after early resistance, yet I feared that the change would be handled as a “normal course of business” without much input from me or acknowledgement that the changing environment might impact more than who I e-mail my weekly reports to. While I had met Aaron in passing prior to the reassignment, I had not had any formal
Background image of page 2
CASE STUDY OF A MOTIVATIONAL LEADER 3 conversations with him until a few weeks before the change went into effect. My expectations for this first interaction were low; I anticipated a general welcome message and possibly a preview of what was to come. What I received was completely unexpected and sincerely motivating: rather than expect me to adapt to his leadership style, Aaron acknowledged that he had (in his words) “big shoes to fill” in reference to Jodie and that he would do all he could to make me feel like an integral part of my new region. Following this conversation, I felt newly motivated because Aaron expressed empathy for my situation. It also seemed that he pledged to work hard to ensure that my transition was smooth and that my voice within the new region would be heard without actually saying any of these things. Perhaps I interpreted it this way
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 06/04/2011 for the course ECON 102 taught by Professor Dsilvia during the Spring '11 term at Moraine Valley Community College.

Page1 / 8

Case Study of a Motivational Leader - Running head: CASE...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online