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Unformatted text preview: will not be able to adopt the new behaviors required. Breaking routines. People do not want to give up their comfort zones and daily routines that provide predictability. Incongruent organizational systems. Organizational systems may actually be discouraging employees from adopting new ways. For example, the organizations reward, selection, training and other control systems may be causing employees to maintain the status quo. Incongruent team dynamics. Team norms may conflict with the desired change and consequently reinforce conformity to the status quo....
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- Spring '08