SMGT 3238 CHAPTER 11 CONFLICT Lecture Notes

SMGT 3238 CHAPTER 11 CONFLICT Lecture Notes - SMGT3238...

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SMGT 3238 UNDERSTANDING SPORT  ORGANIZATIONS CONFLICT
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SMGT 3238 UNDERSTANDING SPORT  ORGANIZATIONS CHAPTER 11 MANAGING CONFLICT IN  SPORT ORGANIZATIONS
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CONFLICT
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MANAGING CONFLICT WHAT CAUSES  CONFLICT? CAN IT BE   USEFUL?
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CONFLICT  THE KEY FOR SPORT MANAGERS  IS  MANAGING  THE CONFLICT CONFLICT IS NEITHER GOOD NOR  BAD
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Conflict In this chapter: Conflict Defined Stages of… Sources of… Management Strategies
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Negative Conflict
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MANAGING CONFLICT IN SPORT  ORGANIZATIONS WHAT IS CONFLICT? “When There Are  Real Or Perceived  Differences  That Arise In Specific  Organizational Circumstances And That  Engender Emotion As A Consequence”
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conflict Reminder: Can occur -same levels; not at same  levels Can be – functional; dysfunctional Managers must understand/control
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HORIZONTAL AND VERTICAL  CONFLICT HORIZONTAL  – BETWEEN SUBUNITS  AT THE  SAME  LEVEL FUNDING SCHEDULING FACILITIES Motives Softball Baseball
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More recent …SPORT IS RIPE FOR CONFLICT!
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HORIZONTAL AND VERTICAL  CONFLICT VERTICAL –  BETWEEN  SUBUNITS  AT DIFFERENT  HIERARCHICAL  LEVELS  SALARY(S) AUTHORITY GOALS OPERATIONS Owner Player How to achieve
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IS CONFLICT  DYSFUNCTIONAL?   
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IS CONFLICT DYSFUNCTIONAL? Georgia Stomps The Chomp, Beats Florida In  Jacksonville 42-30 Georgia Bulldogs Football October 29, 2007  Mark Richt thought that the Bulldogs were too  often playing without emotion. To remedy that,  he  ordered his players to intentionally receive a  celebration penalty after their first touchdown   against Florida on Saturday. When Knowshon Moreno  dove and stretched the ball to the goal line, Richt got we  he asked for. ..... and then some. The entire team raced to  the endzone and celebrated. http://www.sicemdawgs.com/football/2007/georgia_stomps_the_chomp_beats_florida.php
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http://www.geocities.com/athens/forum/1650/htmlconflictdefined.html So  conflict  can be distinguished from  competition ! How so?
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http://www.geocities.com/athens/forum/1650/htmlconflictdefined.html So  conflict  can be distinguished from  competition ! With  competition , the rules are  established. With  conflict  values  differ creating tension. A tactic
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IS CONFLICT DYSFUNCTIONAL TO THE OPERATION  OF THE ORGANIZATION? TRADITIONALLY SEEN AS HARMFUL 
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This note was uploaded on 06/05/2011 for the course SMGT 3238 taught by Professor Burden during the Spring '11 term at Georgia Southern University .

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SMGT 3238 CHAPTER 11 CONFLICT Lecture Notes - SMGT3238...

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