study guide notes 1

study guide notes 1 - 1) Noise a. Psychological/internal...

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1) Noise a. Psychological/internal – daydreaming, worries, distractions b. Environmental/external – cell phone rings, babies crying c. Social noise – biases, unyielding attitudes, prejudice d. Organizational – poor structure, hard to follow train of thought e. Physiological – hungry or sick 2) illustrators – talking with your hands 3) emblems – movents or positions of the body that are immediately iunderstood by others I the communicator’s culture or co-culture a. thumbs up 4) hearing process a. hearing – picking up stimuli b. attending – choosing what to focus on c. interpretation – assigning a meaning – elaborating d. responding – asking a question or reacting to interpretation 5) types of listening – a. pseudo-listening - fake listening – not paying attention b. appreciative – personal pleasure – radio c. empathetic – organizing and identifying feelings – boyfriend story d. comprehensive – interact with message – listening to learn or understand
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study guide notes 1 - 1) Noise a. Psychological/internal...

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