Comm Test Review 3 - 10/27/09 Characteristics of Groups and...

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10/27/09 Characteristics of Groups and Teams Size (3-9) Regular interaction Shared purpose Interdependence Identity What makes a group a team? Clear and inspiring shared goals Results-Driven Structure Competent team members Unified commitment Collaborative Climate Standards for Excellence Principled Leadership ___________ Control____________ | Analytical Driver | Ask | ←-------------------------------→ | Tell | Amiable Expressiveness | ___________ Emote______________ Stages in group problem solving Orientation Phase Conflict Phase Emergence Phase Reinforcement Phase Decision making methods
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Consensus Majority vote Minority decision Expert opinion Authority rule Choice of Decision making method What type of decision is being made? How important is the decision? How much time is available? What are the personal relationships? Individual and personal goals Sometimes individual goals in a group are identical to the shared goal(s) Problem’s occur when individual goals conflict with the shared goal(s) Promote Desirable Norms Create desirable norms early Comply with established norms whenever possible Enforcing group norms o Delay action o Hint at the problem o Discuss the problem openly o Ridicule the deviant o Reject/isolate the deviant Being an ethical group member Be trustworthy and supportive Be honest and truthful Be thorough and unbiased Behave with integrity Manage group conflict ethically
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Promote Cohesiveness Develop shared goals Progress towards goals Shared values Minimal threat levels Interdependent team members Need to know Social Styles!! Delivery Styles Manuscript Memorized Impromptu Extemporaneous Impromptu vs Extemporaneous Impromptu- a speech presented with little or no significant prior preparation Extemporaneous- a speech carefully prepared, practiced, and then presented with few if any notes Extemporaneous Delivery Step One- Create an outline (mind map) Step Two- Write the speech Step Three- Create key word speaking notes Step four- Practice adapt o Brief speaking notes o Visible speaking notes (large and legible) o Unobtrusive [hardly notice that you have them] o Conversational Tone o Employ immediacy behaviors [feeling of speaking with you, more personal] o Speak loudly enough to be heard o Don’t read a speech word for word o Do not read or stare at computers
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Comm Test Review 3 - 10/27/09 Characteristics of Groups and...

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