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Unit 4 Short Write 1

Unit 4 Short Write 1 - illegal If one of my staff members...

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Beau Backhaus HYATT REGENCY SAN DIEGO 1 Market Pl. San Diego, CA 92101 October 13, 2011 Ted Nancy 7848 Woodland Ln. West Bend, WI 53090 Dear Mr. Nancy: I am regretting to inform you that your request for a room on the night of October 12 has been denied for a couple of reasons. I have a friend named Sam who is a kleptomaniac. I have been around him when he is stealing heavy objects and sometimes I fear for my own life and his. For the safety of my guests and staff I could not possibly put them in the line of danger. The second point I would like to make is that stealing in California and in many other states is
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Unformatted text preview: illegal. If one of my staff members saw you stealing our ice machine they would be forced to call the police and a ticket would be issued. That is the last thing I would want to do is issue one of my guest a ticket. On behalf of the HYATT Corporation I am truly sorry for the inconvenience that we are not able to offer you a room for that night. We also have a large group coming in on the thirteenth of October so we need every room we can get. Regards, Beau Backhaus Manager...
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