may242011ops2

may242011ops2 - Universal Pulp and Paper Problem/Analysis...

Info iconThis preview shows pages 1–5. Sign up to view the full content.

View Full Document Right Arrow Icon
Universal Pulp and Paper
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Problem/Analysis Problem: Manager has received complaints from customers concerning product quality and late deliveries Constraints: 2 weeks to determine the cause of the problems, he is newly appointed Personal vs corporate objectives Overall resolution: improve overall operating efficiency and effectiveness to reduce complaints Secondary issue: Investment of $450 000 in software and continued acceptance of specialty product orders
Background image of page 2
Production Task Before beginning: need to recognize that this company’s division serves two very distinct consumer groups. Newsprint customers: price and service most important , quantity in terms of availability but quality is less important. Specialty Writing customers: quality and consistency, price and service are somewhat insensitive
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Currently, closest to batch flow, particularly when specialty products are produced
Background image of page 4
Image of page 5
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 11

may242011ops2 - Universal Pulp and Paper Problem/Analysis...

This preview shows document pages 1 - 5. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online