gb-examenparcial-sig-2011enero-parte2-3-4de4-110202121253-phpapp01

Gb-examenparcial-sig-2011enero-parte2-3-4de4-110202121253-phpapp01

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Unformatted text preview: . . . . . . . . . ITCR-Maestra en Administracin de Empresas Curso: AM1303 Sistemas de Informacin Gerencial Examen parcial Instructor: M.Sc. Gerardo Brenes Pgina: 1 Nombre del estudiante: _________________________________________ Carn: _______________ Las preguntas que son de / (falso / verdadero) solo se debe poner (verdadero) (falso) segn sea el caso. Las que dicen Multiple-Choice Questions es el estilo tradicional de escogencia nica (solo se escoge una de las opciones planteadas y se anota la letra correspondiente. Las que dicen essay-questions la idea es que respondan con un prrafo corto. En cada pregunta se incluye el nivel estimado de dificultad junto con una aproximacin de la pgina del libro donde se encuentra la clave de la respuesta. Las preguntas son en ingls cortesa de Pearson Educacin y estn agrupadas por captulo del libro. En este caso incluyen captulos del 1 al 4. . Chapter 2 Global E-Business: How Businesses Use Information Systems True - False Questions 1. Operational management is responsible for directing the day-to-day operations of the busi- ness and therefore needs transaction-level information. Answer: Difficulty: Easy Reference: p. 52 2. Deciding whether to introduce a new product line is the responsibility of an operational man- ager. Answer: Difficulty: Easy Reference: p. 57 3. Operational-level manufacturing systems deal with the firms long-term manufacturing goals, such as where to locate a new plant. Answer: Difficulty: Medium Reference: p. 46 4. Transaction processing systems are most commonly used by the senior management level of an organization. Answer: Difficulty: Medium Reference: p. 5253 5. A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business. Answer: Difficulty: Easy Reference: p. 52 1 . . . . . . . . . ITCR-Maestra en Administracin de Empresas Curso: AM1303 Sistemas de Informacin Gerencial Examen parcial Instructor: M.Sc. Gerardo Brenes Pgina: 2 6. A hotel reservation system is a typical example of a management information system. Answer: Difficulty: Medium Reference: p. 52 7. Management information systems typically support nonroutine decision making. Answer: Difficulty: Medium Reference: p. 5354 8. The decision to grant credit to a customer is normally made by the middle manager. Answer: Difficulty: Medium Reference: p. 52 9. Transaction processing systems are the basic business systems that serve the operational level of the organization. Answer: Difficulty: Medium Reference: p. 52 10. Managers need TPSs to monitor the status of internal operations and the firms relations with the external environment....
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This note was uploaded on 06/08/2011 for the course HOUSE 4 taught by Professor Mr.thai during the Spring '11 term at Fundacion Universitaria Panamericana.

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Gb-examenparcial-sig-2011enero-parte2-3-4de4-110202121253-phpapp01

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