LaudonEss6_TIF_ch12 - Chapter 12 Enhancing Management...

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Chapter 12 Enhancing Management Decision Making for the Digital Firm 12-1 Chapter 12 Enhancing Management Decision Making for the Digital Firm True-False Questions 1. DSS are a special category of information systems explicitly designed to enhance managerial decision making. Answer: True Difficulty: Easy Reference: p. 414 2. Many managers use the new capabilities in DSS and ESS to obtain the same information as before. Answer: True Difficulty: Medium Reference: p. 414 3. MIS reports are usually unstructured and unscheduled. Answer: False Difficulty: Easy Reference: p. 415 4. DSS give new capabilities for nonroutine decisions and user control. Answer: True Difficulty: Easy Reference: p. 415 5. With a DSS there is more of an effort to link users to structured information flows and less of an emphasis on models, assumptions, ad hoc queries, and display graphics. Answer: False Difficulty: Medium Reference: p. 415 6. DSS are primarily designed to support structured and semistructured problems. Answer: False Difficulty: Medium Reference: p. 416 7. Simon’s model of decision making includes intelligence, design, choice, and implementation stages. Answer: True Difficulty: Medium Reference: p. 416 8. The textbook categorized Continental Airlines Inc.’s system for cargo revenue optimization as a data-driven DSS. Answer: False Difficulty: Medium Reference: p. 416 9. The four types of decision support systems are DSS, MIS, ESS, and GDSS. Answer: False Difficulty: Hard Reference: p. 416 10. Data-driven DSS are primarily stand-alone systems using a what-if model. Answer: False Difficulty: Medium Reference: p. 416 11. Unstructured problems have no algorithms for their solution.
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12-2 Enhancing Management Decision Making for the Digital Firm Chapter 12 Answer: True Difficulty: Easy Reference: p. 416 12. There are five basic types of DSS. Answer: False Difficulty: Easy Reference: p. 416 13. Data-driven DSS use TPS data and OLAP. Answer: True Difficulty: Medium Reference: p. 416 14. Datamining is less insightful than OLAP. Answer: False Difficulty: Medium Reference: p. 417 15. With OLAP and query-oriented data analysis, users do not need a good idea about the information for which they are looking. Answer: False Difficulty: Medium Reference: p. 417 16. Associations are patterns linked over several events. Answer: False Difficulty: Medium Reference: p. 418 17. Datamining uses statistical analysis tools as well as the tools of artificial intelligence. Answer: True Difficulty: Medium Reference: p. 419 18. Forecasting recognizes patterns that describe the group to which an item might belong. Answer: False Difficulty: Medium Reference: p. 419 19. In large organizations, individuals normally make all the decisions. Answer:
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This note was uploaded on 06/09/2011 for the course CIS 101 taught by Professor Irenechen during the Spring '11 term at University of Southern Queensland, Ipswich.

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LaudonEss6_TIF_ch12 - Chapter 12 Enhancing Management...

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