LaudonEss6_TIF_ch13 - Chapter 13 Redesigning the...

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Unformatted text preview: Chapter 13 Redesigning the Organization with Information Systems 13-1 Chapter 13 Redesigning the Organization with Information Systems True-False Questions 1. One problem with information systems development is the difficulty of establishing information requirements, both for individual end users and for the organization as a whole. Answer: True Difficulty: Medium Reference: p. 446 2. An information system is a sociotechnical entity. Answer: True Difficulty: Medium Reference: p. 446 3. An essential component of the organizational planning process is deciding which new systems to build. Answer: True Difficulty: Easy Reference: p. 447 4. An information systems plan should be decided on before selecting specific projects within the overall context of a strategic plan. Answer: False Difficulty: Medium Reference: p. 447 5. When developing an information systems plan, the organization is only required to have a basic understanding of its short-term information requirements. Answer: False Difficulty: Medium Reference: p. 447 6. Business systems planning theory argues that the firms information requirements can only be understood by looking at the entire organization to identify key entities and attributes. Answer: True Difficulty: Medium Reference: p. 447 7. The weakness of enterprise analysis is that it produces an enormous amount of data that is expensive to collect and difficult to analyze. Answer: True Difficulty: Medium Reference: p. 447 8. The principle method used in CSF analysis is JAD. Answer: False Difficulty: Easy Reference: p. 449 9. The strength of the CSF method is that it produces a smaller data set to analyze than the enterprise analysis method. Answer: True Difficulty: Hard Reference: p. 449 10. The most common form of IT-enabled organizational change is business process reengineering. Answer: False Difficulty: Medium Reference: p. 451 11. Paradigm shifts often fail because organizational change is so difficult to orchestrate. 13-2 Redesigning the Organization with Information Systems Chapter 13 Answer: True Difficulty: Medium Reference: p. 452 12. If organizations wait to apply computing power until after they rethink and redesign their business processes, they may obtain large payoffs. Answer: True Difficulty: Medium Reference: p. 452 13. Mortgage banks have achieved remarkable efficiencies by redesigning their approach to mortgage processing. Answer: True Difficulty: Medium Reference: p. 453 14. Before reengineering, management must understand and measure the performance of existing processes as a baseline. Answer: True Difficulty: Medium Reference: p. 455 15. The conventional method of designing systems establishes how information technology can support the processes, and then establishes the information requirements of each business function....
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This note was uploaded on 06/09/2011 for the course CIS 101 taught by Professor Irenechen during the Spring '11 term at University of Southern Queensland, Ipswich.

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LaudonEss6_TIF_ch13 - Chapter 13 Redesigning the...

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