gestinfor-15-11 - 1.0 lntmductionlBackgmund JWD...

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Unformatted text preview: 1.0 lntmductionlBackgmund JWD Consulting’s core business goal is to provide world-class project management cou- sulting services to various organizations. The CEO, Joe Fleming, believes the firm can streamline operations and increase business by providing information related to project management on its intranet site, making some information and services accessible to current and potential clients. 2.0 Business Objective JWD Consulting’s strategic goals include continuing growth and profitability. The Project Management Intranet Site Project will support these goals by increasing visibility of the firm’s expertise to current and potential clients by allowing client and public access to some sections of the intranet. It will also improve profitability by reducing internal coats by providing standard tools, techniques, templates, and project management knowledge to all internal consultants. Since 3WD Consulting focuses on identifying profitable pro- jects and measuring their value after completion, this project must meet those criteria. 3.0 Current Situatien and PmblemIOppcrtunity Statement JWD Consulting has a ccrpcrate Web site as well as an intranet. The firm currently uses the Web site icr marketing infermaticn. The primary use cf the intranet is fer human rescurce iufcrmaticn, such as where ccnsultants enter their hcurs cn yaricus arcjects, change and view their benefits inlcnnaticn, access an cnline directcry and Web-based email system, and ac en. The firm alsc uses an enterprise-aide prcject management system tc track all prcjcct infcnnaticn, fccusing en the status cf dehrerables and meeting sccpe, time, and east gcals. There is an cppcrtunity tc preside a new sccticn en the intranet dedicated in sharing ccnsultants’ prcject management kncwledge acrcss the crganisaticn. JWD Ccusulting cnly hires experienced ccnsultants and gives them freedcm tc manage prcjects as they see fit. cherer, as the business grcws and prejects became mere ccmplcs, even caperienced prcject managers are inching fer suggesticns en hers.r te wcrlt mere eifectirely. 4.0 Critical Assamrption and Constraints The proposed intranet site amatbe evaluable asset for JWD Consulting. Current consultants and clients must antiser support the project, and it must pay for itself arithin one year by reducing internal operating costs and generating new business. The Prcject Management Office manager must learl the effort and the project team must include participants from several parts of the company, as well as current client organisations The new sysmm must nm on existing hardware and software, and it should require minimal technical support. it must be easily accessible lay consultants and clients and be secure from unauthorized users. ' 5.0 Analysis ef Optiens end Reeetnrnendatien There are three eptiens fer addressing this eppertunity: 1, De nething. The business is deing well, end we can eentinne te eperete withent this new prejeet. 2+ Purchase eeeess te speeisliseel software to sttppett this netsr eepehilit}r with little in-heuse deeelepnient. 3. Design and implement the new intranet espsbilities in-hense using mostly esistiniiI herd- were and seftwere. Based en disettssiens with stekehelders, we believe that eptien 3 is the best eptien. 6.0 Preliminary Project Requirements The main features of the project management intranet site include the following: 1. Access to several project management templates and tools. Users must be able to search for templates and tools, read instructions on using these templates and tools, and see examples of how to apply them to real projects. Users must also be able to submit new templates and tools, which should be first screened or edited by the Project Management Office. 2. Access to relevant project management articles. Many consultants and clients feel as though there is an information overload when they research project management informa- tion. They often waste time they should be spending with their clients. The new intranet should include access to several important articles on various project management topics, which are searchable by topic, and allow users to request the Project Management Office staff to find additional articles to meet their needs. .3. Links to other, up-to-date Web sites, with brief descriptions of the main features of the external site. 4. An “Ask the Expert“ feature to help build relationships with current and future clients and share knowledge with internal consultants. 5. Appropriate security to make the entire intranet site accessible to internal consultants and certain sections accessible to others. 6. The ability to charge money for access to some information. Some of the information and features of the intranet site should prompt external users to pay for the information or ser- vice. Payment options should include a credit card option or similar online payment trans- actions. After the system verifies payment, the user should be able to access or download the desired information. '2‘. Other features suggested by users, if they add value to the business. 7.0 Budget Estimate and Financial Analysis A preliminary estimate cf ccsts fur the entire prcject is $140,000. This estimate is based en the prcject manager wcrkiug about 20 hcurs per week fcr sth mcnths and ether internal statf wcrking a tctal cf about 60 hcurs per week fcr sirt mcnths. The custcmcr representatives wculd nct be paid fcr their assistance. A staff prcject manager wculd earn $50 per hcur. The hcurlv rate fer the ether prcject team members wculd be $71) per hcur. since scme hcurs centrally billed tc clients may be needed fcr this prcject. The initial ccst estimate alsc includes $19,000 fcr purchasng scftware and services frcm suppliers. After the prcject is ccmpleted, maintenance ccsts cf 340,000 are included fcr each year. primarily tc update the infcrmaticn and cccrdinate the “Ask the Expert” feature and cnline articles. _ Prcjected benefits are based en a reducticn in hcurs ccnsultants spend researching prcject management infcrmaticn. apprcpriate reels and templates, and sc cn. Prcjected benefits are alsc based en a small increase in prcfits due tc new business generated by this prcject. If each cf mcre than 400 ccnsultants saved just 40 hcurs each year {less than cue hcur per week) and cculd bill that time to cther prcjects that generate a ccnservativc estimate cf 510 per hcur in prcfits, then the prcjected benefit wculd be Slfiflflflfl per year. If the new intranet increased business bv just 1 percent, using past prcfit infcrmaticn, TABLE 3-2 JWD Censulling's business ease (eentinued) increased preiits tlue te new business weuld he at least $40,000 aaeh year. Tutal prujeeted benefits, thereiere, are abaet $200,000 per year. Exhibits summarises the prejeeted seats and benefits and shews the estimated net present aalue [NW ], return an investment (ROI), and year in which paybaelt eeeurs. It alse lists assumptiuus made in psiiet‘ttting this preliminaryr finaneial analysis. all} ef the finaneial estimates are very eneeuiagingt The estimated payhaelt is within site year, as requested by the spenses. The W is $272fiii0, and the diseeunted ROI based as a three-year system life is eaeellent at 112 percent. 8.0 Schedule Estimate The spenser weulti like te see the prejeet eempleted within six menths, but there is some flexibility in the schedule. We else assume that the new system will have a useful life ef at least three years. ' 9.“ Petentiel Risks There are several risks inyelyed with this prejeet. The feremest risk is a leek ef interest in the new system by eur internal eensultants and external elients. User inputs are eru- eial fer pepulating infermatien inte this system and realizing the petential benefits hem using the system. There are seme teehnieal risks in eheesing the type ef seftware used te seareh the system,r eheelt seeurity, preeess payments, and en en, but the features ef this system all use preyen teehnelegies. The main business risk is investing the time and meney inte this prejeet and net realizing the prejeeted benefits. 10.0 Exhibits Exhibit A: Finaneial Analysis for Prejeet Management Intranet Site Prejeet Dis-taunt rate Assamethe - ‘ect is done in about 5 months I H! Casts Disco unt factor Discaunted tests M LIJ Igéfil 3 § as 3% IIIIIlllllllllllgllglllgllfill Benefits ' Discaunt faster Discounted benefits 13? EM- i2? ()1 Discounted benefits - costs Cumulative benefits - casts EE 5% Eglllllglg! E E E é q. —I 5:- g —I-—I in $$ 33 E D Ea i 1 a Disaaunted ii'ffi n'. ieflflh———::- Him-neur- $Tfifhaiir Outsourced software nd semi - Tut-Hi + 'efit suits ail aliad in - ID its —L at # 3551 g- I a : §e§ a ' .rheur .- nfit Benefits from sauin time Benefits from 1% increase in refits Tetai annual -- 'ected benefits .- al- a m M _ _ w m m _ _ m m — m m m w PM 50!} heurs Staff 1500 hour W m _H _- i lilllllllllllll lllfillfiigllgil Ill ‘4 . 3w ae§ w § § § ...
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