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Week 2 DQ 2 - the original rules of the team The second...

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According to Locker and Kienzler (2008), there are three key things that should be done in a group in order to resolve conflict, they are as follows: "Make responsibilities and ground rules clear at the beginning" (Locker and Kienzler, 2008, p. 469, Para. 2). Discuss problems as they arise, rather than letting them fester till people explode (Locker and Kienzler, 2008, p. 469, Para. 3). Realize that group members are not responsible for each others’ happiness (Locker and Kienzler, 2008, p. 469, Para. 4). These rules are important because the first lays out ground rules up front so there are no questions later, and if an issue arises then the team member can refer back to
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Unformatted text preview: the original rules of the team. The second allows the team to openly discuss any problems that arise immediately rather than allowing them to become real problems that can't be resolved. The final point, team members must understand that they are there for the good of the team and personal issues are irrelevant outside of the team, team members may have to make sacrifices for the good of the team, however overall team members must leave their problems at the door, so to speak (Locker & Kienzler, 2008). Reference Locker, K. O., & Kienzler, D.S., (2008). Business and Administrative Communication (8 th ed.). Boston: McGraw-Hill....
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