Mgsc 395 study guide

Mgsc 395 study guide - Chapter 1 What is the difference...

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What is the difference between goods and services? What is operations as a strategy? What are core processes, competitive priorities, and core completive? What are order-winners and qualifiers? What is productivity and how do we calculate it? Supplement A Skip pp 37-46 What is Break Even analysis? How do we compute BE point? Chapter 2 Skip pp 67-73 What is a project? What is the WBS, scope and network? What is the CPM and how do we determine the Critical path? How do we find the minimum cost schedule? Chapter 3 Skip pp 101-104 Understand the customer-contract matrix for services Understand the product-process matrix for manufacturing How do batch processes differ from line processes? What are the characteristics of each? What is MTO vs. MTS How do Resource Flexibility, Capital Intensity, and customer involvement affect our process choice? Chapter 4 Skip pp 131-137 What is process analysis? How do we document a process?
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Mgsc 395 study guide - Chapter 1 What is the difference...

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