Unformatted text preview: cultural change in the leadership, professional participation, and daily work of most of today's health care organizations. I think that the way that these changes can be achieved is by having seminars to educate the employees on the changing in culture so that they are well informed on what is going on in today’s world. What steps are required to change a dysfunctional culture? The first step would be educate and encourage. These are the first steps of any changing culture. Not having the knowledge of how to succeed in the new culture, it can be impossible for the employees to move forward. The more they know the better. The second step is to define expectations. It is to clearly identify what the employees are expected to do in the company. The third step is to acknowledge and celebrate success. And the fourth step is to reward the success. When rewarding the employees for their success the better they will be when there is another culture change....
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- Spring '11