Tanglewood Case Study 3

Tanglewood Case Study 3 - Discussion on Future Recruitment...

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Discussion on Future Recruitment Strategy at Tanglewood Stores Felipe Caamano Keller School of Management
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Introduction/Case Description – In order to achieve their strategic objective and ensure that Tanglewood build a very string, superior and sustainable organization culture, it would need to have committed and satisfied employees, who live and permeate the required organizational culture and performance. However, given the very high turnover, which is a nature of the retail industry, Tanglewood faces a challenge of building a very strong culture as it takes a lot of time for new employees to join and learn the culture, and it is a loss for the company when such employees leave the organization. In addition to that, there are many non efficient recruitment practices followed with variations between the different regions that are impacting the company’s abilities to achieve the company’s strategic objectives. Tanglewood stores wants to have a look at its recruiting strategies and methods, to evaluate how they can be made better, with objectives of aligning recruitment with the envisioned culture at the company, and also drastically lowering the turnover rates at the company. For achieving the above, as part of its strategic objectives to create and build a consistent and uniform organizational culture, Tanglewood wants to determine what part of the recruiting activities it should control from the corporate, and what activities should be performed at the individual centers. Also, each of the regions within the company have been following their own methods in a decentralized manner that leads to an non optimum organizational strategy, both in terms of costs, and sharing and implementation of best practices. This paper looks at evaluating the practices and various media that are used by each of the centers, critically evaluate their effectiveness in terms of costs and yield, and analyses various aspects that would be important input for the company to be able to achieve its strategic objectives.
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Recruitment guide for Tanglewood Store Associate and – Having a clear recruitment guide for every position in the company would help the company to create consistency in hiring practices within the company. A recruitment guide for the position of a store associate that would help in recruiting across regional stores, and help bring in consistency with focus on key behaviors and cultural enablers that the company wants to drive is shown below. Recruitment guide for Store Associate, Tanglewood Stores Position: Store Associate Reports To: Dept. Manager Qualifications: High school or above Previous experience in similar position desired Relevant Labor Market Regions where the specific stores are located Timeline Ongoing Activities to undertake to source well-qualified candidates: Publish ad for internal referral scheme within company Publish ad through media Contact enlisted agencies and local job service Publish ad in installed kiosks Staff Members involved:
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Tanglewood Case Study 3 - Discussion on Future Recruitment...

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