MGT3320Ch2

MGT3320Ch2 - Chapter 2 Strategic HR & Planning Taylor...

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Click to edit Master subtitle style 6/13/11 Chapter 2 & Strategic HR Planning Taylor Wright HR Goal- right people, right place, right time.
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6/13/11 Strategic HR Strategic Human Resources Management The use of employees to gain or keep a competitive advantage Needs to support HR planning should be done together . Significant in determining LT success Company wants to get the most out of their . money and people HR Best Practices / , , Promotion w I selective recruiting high wages . Disney is a best practice co in training
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6/13/11 Strategic HR Core Competency The unique capabilities of employees in an organization that create high value and that differentiate the organization from its competition The source of an organization’s sustainable competitive advantage. Culture’s role Culture is a very powerful force in influencing what people do
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6/13/11 Southwest Airlines – doesn’t own anything that other airlines don’t but they rely on quality service and often see great returns Small community banks – get to talk to actual humans that gives them an edge.
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6/13/11 How does HR contribute? Effectiveness The extent to which goals have been met. Efficiency The degree to which operations are done in an economical manner. Dimensions of Organizational Effectiveness Organizational productivity Redesigning work
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6/13/11 Strategic HR and Org Productivity Productivity Measure of quantity and quality of work done total people cost required for each unit of output unit labor cost Improving Organizational Productivity Organizational restructuring
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6/13/11 Strategic HR and Org Effectiveness Customer Service and Quality Products High quality products and services can result from HR directed programs Poor quantity - ordering a cheeseburger & getting a hamburger Financial contributions Basis of current economy- if you aren’t providing good service, you won’t efficiently compete MNE- Multi-national enterprise
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This note was uploaded on 06/13/2011 for the course HUEC 2045 taught by Professor V during the Spring '06 term at LSU.

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MGT3320Ch2 - Chapter 2 Strategic HR & Planning Taylor...

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